Privacy Policy
Your privacy matters to us. This policy explains what personal information we collect, how we use it, and how we keep it safe.
Last updated: December 2025
1. What We Collect
We collect personal information when you:
- •Browse our website or place an order
- •Sign up for notifications or contact us
- •List items on the Marketplace
- •Complete seller verification (includes banking details for payouts)
This may include:
2. How We Use Your Info
- →Process and ship your orders
- →Send order updates or respond to messages
- →Facilitate Marketplace transactions securely
- →Improve our website and service
We never sell or share your personal info with third parties for marketing.
3. Payment Security
All payments are securely processed through trusted gateways like PayFast. We don't store (or even see) your full credit card or bank details.
4. Cookies
We use cookies to remember things like your cart and help us improve your browsing experience. You can block or manage cookies in your browser settings anytime.
5. Your Rights
You're in control of your data. You can:
- ✓Ask what personal info we have on file
- ✓Request corrections or updates
- ✓Ask us to delete your info (unless required for legal reasons)
6. Third-Party Services
We work with a few trusted partners to fulfill and deliver your orders:
They only receive the info necessary to do their job and are required to keep it safe.
We may update this policy from time to time to keep it accurate. Any important changes will be posted right here.
Have questions? Contact us at support@astrogear.co.za